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Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate this wonderful rating, James! Our team goes above and beyond daily and will be so pleased to see your 5-star rating! Thank you for being our guest!
Business response:
We are so happy to see you had a wonderful stay! Thank you for letting us host you and we look forward to welcoming you again!
Shower It was okay but the water pressure was poor and the heater didnt reach the restrooms rather cold showers
Business response:
Hello Oziel. We appreciate your rating and review. We sincerely apologize that you encountered maintenance issues during your time with us. Our team works hard to address these types of concerns as soon as they are made aware and we can't apologize enough that this did not happen for you. We can assure you that we will address this with our team at the property in order to avoid this for any of our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for taking the time to review your stay with us, Jason! We are so happy that you enjoyed our hotel! We would love to welcome you back the next time your travels bring you this way!
Been there a few times. Nice 4 the price!
Business response:
We are so happy to see that you enjoyed your time with us, Joel! We truly appreciate you taking the time to rate us! Please come back to see us soon!
My room was clean but hallways and elevator was gross and smelly
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests, Michelle. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Great stay and we would visit again. Thanks for the hospitality!
Business response:
Thank you for your kind words and rating, Valerie! We are so happy that you enjoyed such a wonderful stay and can't wait to see you again the next time your travels bring you this way!
Staff was very friendly, we were told to come to the front desk if we needed anything like toilet paper for example. Whenever we went to the front desk no one was to be found, even during the intial check in we sat around waiting for someone to come and help us. Rooms were dirty and definitely could use a little cleaning.
Business response:
Thank you very much for your constructive yet positive review. It was our pleasure to accommodate you and we look forward to your next visit so that we can show you a much better experience.
Asked for a smoke free room due to health condition. Whole hotel smelled like an ash try!!! Disgusting!!
Business response:
We sincerely apologize for the offensive odors that were present during your time with us, Benjamin. We never like to hear such feedback, but it helps us improve and work towards positive changes that will maximize the guest experience. Thank you for taking the time to share this experience and we do wish you the best in all your future travels.
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 2.9 star rating with 953 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.