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Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Welcome to Extended Stay America - St. Paul - Woodbury! We are the perfect location for business travelers, students, tourists and those relocating to the Saint Paul, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-494. From our location, you can easily visit local attractions such as the Mall of America, the Science Museum of Minnesota, the Minnesota History Center and the Como Park Zoo and Conservatory.Welcome to Extended Stay Americ... read more
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We're sorry you were unhappy and hope you will stay with us again.
Business response:
We're so glad you enjoyed your stay with us, Pahoua! Thank you for the terrific rating and we hope to see you again soon!
Meh-stay My room smelled like an ashtray even though I asked for a non-smoking room. My kids and I had to breathe that for 2 days. There were hidden stains on the bed sheets by the pillow area. The front- reception guy was not friendly. I had to book this place on an emergency basis and forgot to read the reviews. I wasn’t able to cancel.
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you experienced such unpleasant odors and problems with the overall cleanliness. We can't tell you how disappointing it is to see that we did not deliver the high quality of service that we strive so hard to give each guest. We appreciate you reporting these issues so that we can make sure that we address them at the property level and improve them for all our current and future guests.
Front desk guy kinda rude judgmental towards us I felt. Hallway smelled of garbage
Business response:
Thank you for your review, Kimberly. We are absolutely shocked to hear of your experience. Our staff works hard to create an experience that is full of great hospitality and feels like home. We can't apologize enough to hear that we may have fallen short in delivering this but can assure you that we will do everything we can to prevent this from happening in the future! Thank you for letting us know how we are coming across and we wish you all the best in your future travels.
Staff was rude. You needed to pay for clean towels.
Business response:
We sincerely apologize that we failed to exceed your expectations during your stay. We also are sorry that there were issues with the linen exchange customer service, Chrissy. We hate to see that because of this, you were left with such a bad impression and apologize for any inconveniences that this caused. We look forward to using your feedback to implement positive changes and improvements for all our current and future guests.
Perfect It was a very good stay staff was polite and it was relaxing
Business response:
Thank you for allowing us to host you during your travels, Sarah. We are so pleased to see that our staff provided you with such a phenomenal experience during your time with us. We look forward to welcoming you back the next time you are in the area!
Superb stay! Everything was great!
Business response:
We are so happy to see that we left such a great impression on you, Kellie! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Good area is good and room is clean. One thing I want to mention is that my next door neighbor have a loud music play around 11:00pm when I try to rest for my long Day of work and this happens for 2 nights. I will stay again in the near future
Business response:
Thank you for your review, Corinthian. We are happy that your overall stay was pleasant but we apologize for the issues with the neighboring noise. Our super friendly and helpful staff work hard to take care of these types of concerns as soon as they are made aware and we can't apologize enough that this did not happen for you. We look forward to showing you a much better experience the next time you are in the area.
Business response:
We are so happy to know that you enjoyed your time at our hotel, Nathan! We hope to see you again the next time you are in the area!
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 4.3 star rating with 439 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.