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Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Welcome to Extended Stay America - St. Paul - Woodbury! We are the perfect location for business travelers, students, tourists and those relocating to the Saint Paul, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-494. From our location, you can easily visit local attractions such as the Mall of America, the Science Museum of Minnesota, the Minnesota History Center and the Como Park Zoo and Conservatory.Welcome to Extended Stay Americ... read more
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t happy about the discrepancy with pricing and crazy pet fees. There is one employee who is very rude and he has terrible communication or customer service skills
Business response:
Thank you for your feedback. I'm so sorry to hear that you did not enjoy our usual friendly, helpful service from the entire staff and that there was some confusion about the pet fees. I apologize for these unpleasant experiences.
Business response:
Thank you for taking some of your time to leave us this great rating. We appreciate you!
Business response:
We love to see a top rating like this! Thank you!!
Dissatisfaction Guaranteed If you want a different room, you will have to wait and make another reservation. This is what the manager herself told me. If you order pizza, it's 50/50 whether they can directly deliver to your room. Last week, they brought it right to me. This week, the front desk clerk told the guy I had to come down to get it. Which made me mad, as I wanted one last night to stay in the room without going out. It's loud on the side with the highway, you can hear everything through the walls. I am moving out t... read more
Business response:
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Very clean and nice. It didn’t have certain things that would normally be provided like a clothing iron, coffee maker, hair dryer... It had a stove but no pots, dishes, etc...but then there isn’t a dishwasher so that may be the reason. The room sleeps 4 but only 2 bath towels were provided. There were 4 of us so it would have been nice to have a towel for each of us. Our room was facing the highway so traffic noise was a bit bothersome.
Business response:
Thank you for this helpful review. I'm so sorry we didn't ‘wow’ you during this visit and hope we'll have another opportunity to do so in the future.
I liked the idea of a kitchenette...But nothing to work with ...It has stove, no pans or utensils, plates, or cups. no ice trays to make ice in refrig. No shampoo, conditioner , or blow dryer....It is lacking much when saying you have a kitchette. we couldn't use, because no equipement
Business response:
Thank you for your thoughtful feedback. About the cookware and toiletries, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) for purchase at the Front Desk if that better meets your needs. I'm so sorry this was not what you were expecting and that it did not meet your needs.
I liked how comfy the bed was. Defintely could have used more pillows and an extra blanket
Business response:
Thank you for the good rating and thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry you wished for additional pillows and an extra blanket. We apologize for the inconvenience and look forward to welcoming you back the next time you’re in the area.
Business response:
Thank you for the terrific rating. We are delighted that you enjoyed a wonderful stay with us.
I liked that the property was new, and the gentlemen at the front desk couldn't have been more accommodating. I would have liked to see a lounge area within the premise for gathering. Also my friend had a reservation for one of the nights and wasn't able to get there until 11:30 and everything was locked down and he wan't able to get a room.
Business response:
Thank you for this thoughtful feedback. We love knowing what impacts guests and what we can do to make their stay the greatest possible!
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 4.3 star rating with 439 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.