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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
over priced! It was okay room kinda small doesn't fit price or the interior.I think I was over charged.I would stay again if the prices go down like $60
Business response:
Thank you for taking the time to write a review of your stay. I apologize that your stay did not meet your expectations. Moving forward we will strive to provide all guests with a clean and comfortable stay. We thank you for choosing Extended Stay Hotels. We hope to see you again soon.
The smell... When we arrived at the hotel, we thought the exterior of the hotel looked fine. The lobby was also pretty clean and the staff was friendly. However, once we got to the room stepped into the hall, our suspicions grew. We asked for a non-smoking room, but the terrible smoke smell in the hall must have seeped into the "non-smoking" room that we had. Once we stepped into the room, we realized that the smell was going to stick with us for our entire stay. The carpets were filthy, the bathroom did not look clean, and ... read more
Smokers paradise They have a sign that says no smoking within 25 feet of building that nobody obeyed.If you like the overpowering stench of cigarette smoke in the hallways and elevator this would be a good place to stay.
Business response:
Thank you for taking the time to write a review of your stay. I am very sorry about the situation with the smoking at the entry. To uphold our company’s standards I will be meeting with my staff and coaching them on how to better enforce our hotel policies. I am glad that you found your room it to be convenient for your needs. We thank you for choosing Extended Stay Hotels and hope to see you again soon.
Dissatisfied Room was stinky and carpet and counter had burn marks.Overall experience has gone down from previous times we have stayed there.Many businesses have closed around it. Will not stay there again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we failed to provide you with a perfect guest experience. In response to your feedback we will be inspecting arrival rooms daily to prevent experiences similar to yours from happening again. We use feedback such as yours to continually improve our guest service and accommodations. Thank you again for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you o... read more
Worst Ever Stay Horrible - The agent at the front desk was cursing when I walked in I was Thankful I didn't have kids with me. The fridge was so loud is clancked all night long. The toilet did not flush and kept over flowing and they refused to clean up the water, they dropped off towels and told us it was not his job to clean the room or fix the toilet. on top of all that getting in to the place is a nite mare and you pass three other places just to get to it.. I will never stay at this place again
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that we did not meet your expectations and that our guest service agent did not provide the appropriate services. In response to your feedback, I am addressing your concerns with the entire team to better serve our guests. Thank you again for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Quick overnight before a flight home The construction (not the hotel's fault) made getting into the hotel very difficult, but once there, everything was just... SKANKY. Our non-smoking room was covered in cigarette burns and reeked of curry/cooking smells. We asked about going to the pool that was advertised as being part of the hotel, only to learn that it is 3-4 blocks away, at their other location. Everything was run-down and old and smelled faintly of mildew. The towels were rough, stained, and just gross. The mattress--... read more
needs new management The hotel itself is nice, the staff are nice but not at all competent and the really don't actually DO anything. I had to change rooms twice--once because the air conditioner was not working and another because someone else was already in the room--there was a fridge and freezer full of food. That itself is an issue and when asked were told that the manager can assign rooms without the other staff knowing it. REALLY?! We had to get our own kitchen supplies because there were none in the room. The reason ... read more
dont bother staying here When we arrived the woman at the desk informed us our room was not cleaned yet (at 9 pm) then shee looked at some spreadsheet she had and said ok it was... so we checked in... room was adequate but needs some serious updates.. handles on fridge broken... no hairdryer iron board etch in room. Then I also asked her if we could extend our stay for one night and she said yes she would do that. Nectmorning I go to leave for day and doubled checked our room was booked and found out it wasn't. The woman the... read more
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,531 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.