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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.

3.5
  • Hotels
  • Clearwater, FL

About this business

HospitalityHotels

Location details

3089 Executive Dr., Clearwater, FL, 33762, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,531 reviews
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Anonymous's profile image
Anonymous 
10 years ago
Anonymous's profile image
Anonymous 
10 years ago

Going downhill First two rooms given both had water all over floor in kitchenette and when they gave me the 3rd room not the cleanest. Looked like someone just finished shaving and tub was nasty. 

Ray's profile image
Ray 
10 years ago

BROKEN AIRCONDITIONAR Upon checking into the room it was Hot and humid (Florida in late May). The airconditionar would not come on. I called the front desk and they told me that maintinance were gone for the night. I asked to be moved to another room. I was told that they did not have another one. I was told that the manager would contact me to refund me my money. The manager has not contacted me yet. 4 days ago. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that we did not respond to your needs in a timely manner. Please accept my apology. In response to your feedback, I have met with our staff to ensure that we are providing guests with professional customer service. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. 

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carolina 
10 years ago

if you don't ask you do not get You had to request evwrything, from the hairdryer to kitchen staff... the kitchen was there, but nothing to cook with, so it was a waste of time as we had to wait for them to prepare the staff... 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our amenities were not explained properly at check-in. In response to your feedback, I am sharing your comments with our front desk staff to ensure that this does not happen again in the future. I apologize for the inconvenience. Thank you again for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. 

Anonymous's profile image
Anonymous 
10 years ago

Wouldn't Stay Here Again Hotel boasted of free wi-fi, but it wouldn't work at all. Remote control battery cover was missing, so every time we used the remote, the batteries fell out. The lights on the nightstand next to the bed were inoperable. There was no alarm clock and no pamphlet/booklet that all the other hotels have with all the necessary info that a guest would need to call front desk etc. There was absolutely no one on duty at the front desk from 11 pm to 7 pm....also very unusual. The breakfast was a joke. Again...... read more

Anonymous's profile image
Anonymous 
10 years ago

Don't stay here if you want to sleep. If you do stay here, only stay on top floor. I stayed on 2nd floor. Heard the people above all night...kids running & jumping every hour...the entire night. Walls are paper thin. Heard guests in next room having 'fun'. Room was clean. Bathroom was not as clean as I'd like. It looked like it was cleaned but not thoroughly...sink and floor had some hairs. Took shower with flip flops on as the tub was dirty. Great location. Easy access to highway, major roads, restaurants. Front desk rep wa... read more

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Anonymous 
11 years ago

Not cleaned well at all Crumbs on floor, stains on desk chair, hair on sheet, crap on toilet, water bottle under bed, smears of something on headboard and regular door, window did not close so room wouldn't get cool. 

danie's profile image
danie 
11 years ago

Take this hotel off your site The hotel was fine until I got into the room. I immediately had the feeling to check everything to make sure it was clean. It wasn't to my satisfaction but I could over look what was wrong. I was appalled to find out they didn't clean the room dailey. I had to go down and get clean towels and they had the nerve to ask me to bring down the dirty ones. Hotels should not operate like this. I will never stay at an extended stay ever again. Also there was dust all over the room, food splattered on a ... read more

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear our hotel did not meet your needs and that you were not made aware of our housekeeping services. We provide housekeeping to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Thank you again for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Conrad's profile image
Conrad 
11 years ago

Don't Book a stay here. Booked two rooms months ago 1 for 3 nights and 1 for 2 nights. At check in unable to give us rooms on the same floor. After checking in my grandaughter was chased down the hallway by another guest's Pit Bull that broke lose from it's owner. Scared the hell out of us. Hotel was not clean rooms in sad shape. 1 room had a leak from the bathroom making the carpet wet. Would not give us another room just towels to lay down.Other room air conditioner did not work properly. No dishes, pot or pan, glasses or ... read more

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we failed to meet expectations with regard to our rooms and service. To make sure this doesn't happen again, I am sharing your comments with the entire staff to use as a coaching tool for improvement. I have met with our front desk staff and discussed with them the importance of handling guest maintenance requests in a timely and appropriate manner as well as making sure they explain our new dishware policy upon gu... read more

Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.

How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?

Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,531 reviews. 

When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?

Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.