Extended Stay America - St. Petersburg - Clearwater - Executive Dr.

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were impressed with the service provided by our staff, but we're sorry for the inconvenience you mentioned. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you so much for your very kind review. We were thrilled to read how much you enjoyed your stay and that our staff met and exceeded your expectations. We especially want to thank you for acknowledging our team for a job well done. They loved hearing that you were impressed with their service. We hope to have the opportunity to welcome you back very soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. This is certainly not the impression we want to leave on our guests, and we will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Business response:

Craig, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

John, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Don, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and had a fantastic stay with us. We appreciate your business and look forward to welcoming you and your family back soon. Sincerely, Hotel Management 

Business response:

Betty, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We are delighted to know you enjoyed your stay with us and were especially impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management