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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service
Business response:
Thomas, thank you for being our guest at Extended Stay America. We are delighted to read that we met your expectations. Feedback such as yours inspires and motivates our team to continue delivering exceptional service, and we hope you will choose us every time your travels bring you to our area. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Nice clean and good customer service. Recommended to anyone 😊
Business response:
Thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The whole staff , Maria, I'm sorry I forgot the two other names but they were nothing short of phenomenal...they deserve raises, they above and beyond too help and make sure you get the best rates
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
It felt old and a bit grungy. We were first given a non-smoking room that smelled like an old ashtray. The receptionist gave us a different room that did not smell as bad but still had a bit of stale smoke smell. Neither room had a king size bed, which I had reserved. The receptionist the next day gave me $33.90 off our bill.
Business response:
Thank you for being our guest. We are sorry for the smoke smell you experienced and that ruined your stay with us. We have asked our housekeeping staff to deep clean the rooms to remove the odor. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Upon arrival there was no one at the front desk to check us in we had to wait at least 5 min till someone showed up at the desk. Carpets in the hallway were a little dirty they were dropped crackers that was still there the next morning, Front desk was cluttered. Staff was friendly beds were comfortable enough for one night stay.
Business response:
Thanks for choosing our hotel for your overnight stay. We are glad to read you liked our overall service and the comfort of our beds. However, we are sorry for the issue you experienced during your visit. We value your feedback as it will help us improve our service moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,363 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.