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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room overall was ok. But the person in the room next to me blasted their tv from 8 am until midnight. It sounded like the people above me were training for the olympics. Two straight days, starting at 3 am, heavy stomping back and forth that went on for 3 hours. They stated grab and go breakfast. However, the first day, at 730, there was nothing left for breakfast choices. Mind you the service went until 9 am. So the second day i was sure to get there at 6 when it opened (which was easy due to the people above being 3 ho... read more
Business response:
Dear Daniel, Thank you for your feedback. We apologize for the disturbances you encountered from neighboring guests and the noise above your room. We understand how frustrating this can be, especially when it affects your rest. We're also sorry to hear about the limited breakfast options and room availability during your stay. Your comments will be shared with our team to improve both our service and guest experience. We appreciate your understanding and hope to welcome you back under better circumstances.Sincerely,Hotel Man... read more
Extended stay is always a great choice to stay for a couple of days. The rooms are always clean, spacious and it is nice to have a full kitchen available in the room. If you need dishes and silverware you can get them at the reception. costumer service was excellent.
Business response:
Dear Hector, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and found our rooms clean, spacious, and well-equipped with a full kitchen. It's great to know our reception team was able to assist with any additional needs, and we’re pleased that our customer service met your expectations. We strive to make every guest's stay comfortable and enjoyable. We appreciate your kind words and look forward to welcoming you back to Extended Stay America again soon! Sincerely,Hotel Management
Hotel stay Stockton ca Had a good stay. Staff was very friendly
Not bad for a night.
Business response:
Dear Michael,Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Sincerely,Hotel Management
Staff was extremely helpful
Business response:
Dear Jeremiah, Thank you for choosing Extended Stay America! We are thrilled to hear that our staff made such a positive impact during your stay. Their commitment to helping our guests is a priority, and your kind words motivate us to continue providing excellent service. We look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,402 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.