Extended Stay America - Stockton - March Lane

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Orlando, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Business response:

Milvia, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Sherry, thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your refreshing suite. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for the feedback. Although your overall experience with us was good, we regret that you experienced vandalism to your property while you were here. We take the safety and security of our guests and their property very seriously, so we will investigate your comments. We are working with our team to prevent future incidents of this nature. We regret the inconvenience caused and hope you will visit us again when you are in our area. Sincerely, Hotel Management 

Business response:

Katherine, thank you for your review. Although you were impressed with our clean property, we are sorry for not meeting some of your expectations. Our top priority is the well-being and safety of our guests; keeping that in mind, we have modified our housekeeping services at this time to suit each guests' requirements. We also regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We hope to welcome you back so that we can provide you with a better experie... read more

Business response:

Mortisha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management