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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Outrageous pet fee After checking Hotel.com for every hotel in my price range in Stockton, I chose this one because it accepted pets. It did not say in the "small print" that there would be a charge. $28 for a very tidy small cat with all her stuff. By the way, she did not even leave a foot print upon leaving. The continental breakfast was a joke, would you believe small individually wrapped muffins AND granola bars? Never again!
Business response:
Marilyn, we are sorry for your disappointment with our pet charges and breakfast. We will make a note of your feedback about our breakfast offerings as we plan any changes to it. We strive to provide our guests with outstanding hospitality, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
You just have to keep your sense of humour. The staff are incredibly helpful and cheerful working with some challenges I have never encountered before on all my travels. No spare blankets available, had to wait for the second bath towel to finish drying in the laundry and the kitchen plates, cutlery, pots and pans to be cleaned and dried in back of house. The property is obviously very under stocked with essential items. A credit to the staff to somehow make it work , no doubt with a great deal of hidden stress.
Business response:
Kimberley, thank you for being our guest at Extended Stay America. We are glad you loved our friendly staff and had an overall pleasant stay. We are also reviewing this situation with our team to see these items are always well-stocked. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
I liked my studio room and I was able to order dishes to go to my room the room was clean and just melt old like it hadn't been aired out in a few weeks the staff was very rude when I got there to check in.
Business response:
Thank you for choosing our hotel for your stay and for taking the time to provide feedback. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. However, it was certainly disappointing to read about the problems you experienced during check-in. Your comments will be shared with our team to prevent such incidents going forward. It was our pleasure to accommodate you, and we hope you will give us another opportunity to be of service to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,314 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.