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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay. They were constantly out of silverware or pillows. Front desk staff was very nice.
Business response:
Ashley, thank you for being our guest. We are pleased overall you enjoyed your stay and liked our front desk service. However, we are sorry for the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
My only complaint is that the kitchenette has no pots, pans, utensils, or silverware.
Business response:
Devin, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Please note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Very Rude check in lady ............………………..........
Business response:
We appreciate your feedback regarding your recent stay at our hotel. Please accept our apologies for the inconvenience that you experienced at our front desk. We are working with our front desk associates to prevent future issues. We take great pride in the services we offer, and obviously, we fell short of this during your visit. Thank you again for sharing. We hope that you will give us another chance and stay with us on your next visit to our area. Sincerely, Hotel Management
Friendly and Accommodating Staff Hotel staff are very friendly and accommodating. Would’ve scored this higher if there were more amenities.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
I liked that the staff were able to accomodate me with a bigger room and they were very sensitive to my needs. They were respectful Kim and Andrea the front desk clerk and manager. They were very helpful and always pleasant.
Business response:
Angelica, thank you for staying at Extended Stay America and for posting your wonderful review. We are delighted to know you were 100% satisfied with your accommodations and with the service provided by our friendly and helpful staff! We will surely share your kind compliments with Kim and Andrea. It was our pleasure having you as our guest, and we hope you will choose us again when you are back in our city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,314 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.