This profile has been claimed by the business owner or representative.
Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that the staff were able to accomodate me with a bigger room and they were very sensitive to my needs. They were respectful Kim and Andrea the front desk clerk and manager. They were very helpful and always pleasant.
Business response:
Angelica, thank you for staying at Extended Stay America and for posting your wonderful review. We are delighted to know you were 100% satisfied with your accommodations and with the service provided by our friendly and helpful staff! We will surely share your kind compliments with Kim and Andrea. It was our pleasure having you as our guest, and we hope you will choose us again when you are back in our city. Sincerely, Hotel Management
The only thing good was it was close to the venue I needed to be at. You have to pay for housekeeping and bring your towels to the front to exchange for clean towels. The lock on the bathroom door was broken. The room was very dingy looking. A lot of wear and tear. Very disappointing. Pics must have been taken when it was newly remodeled. Shut my door when we left. Came back and the door was ajar. Checked out early. Staff was nice.
Business response:
Christi, thank you for being our guest. We are sorry for the issues you encountered in your room and regret your stay was not a pleasant one. We have taken note of your feedback and have shared it with the housekeeping and maintenance team to be more diligent in their efforts going forward. We only wish we had known about this problem as we would have done our best to ensure you were comfortable. On a positive note, we are pleased you liked our associates and location. We do hope you will stay with us another time so we can ... read more
Helpful staff. Rooms extremely outdated, linens old, hallways dirty and smelled of garbage, loud!
Business response:
Thank you for your review. Although you liked our friendly staff, we apologize for not living up to our commitment to clean, fresh accommodations during your stay. Your feedback will be shared with our housekeeping team for review and action. We will also share your valuable comments regarding the condition of our rooms with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We also apologize for the noise issue you encountered. We value your comments and hope to ha... read more
Extended Stay America Off the freeway, easy access. Facilities dated, amenities minimal but upon asking as stated in pamphlet no help for delivery to room, I had to go get them.
Business response:
Thank you for being our guest and sharing your experience. We are sorry you were not happy with the condition of our facilities and the inconvenience caused due to the poor service provided by our team. Your feedback is discussed with the appropriate individuals as it helps us help us improve our service and facilities going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincer... read more
Had a fridge and microwave. Right out the front doors people hanging out smoking and drinking. Would have been better if they were farther from the door
Business response:
Thank you for sharing your evaluation with us. We are glad you liked the comfort of your fully-equipped room and that you had an overall pleasant stay. However, we are sorry for the isolated incident you mentioned. We hope the positive aspects of your visit will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,376 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.