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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service and very helpful... Loved the stay
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Jeremiah, we are pleased your stay was a fantastic one and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
It took a very, very long time to check in. Grab & go breakfasts that were supposed to be available were not! They could not even provide a coffee maker in our room, which they were supposed to do. Location of hotel was convenient, but we could hear loud people in hallway late at night.
Business response:
Anne, thank you for your review. Although you found our location ideal for your needs, we regret we failed to provide you the best possible welcome at check-in and are sorry for the issues you encountered. Your feedback will be shared with the appropriate team members to improve our service going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Comfortable stay Nice staff, comfortable bed. Using this app I paid for another night the same night I checked in and they made me come down stairs to check out and back in . The whole point of me booking another night was to get some extra sleep before checking out. I wish this policy could be changed
Business response:
Dustin, thank you for choosing Extended Stay America. We were happy to read that our team was able to meet and exceed your expectations by providing great service as well as clean, comfortable accommodations. However, we regret the inconvenience caused during your stay. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Business response:
Aubrett, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Very nice , clean room - furnishings and mattress were very nice.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your spotless, comfortable accommodations. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
INCREDIBLE AMAZING
Business response:
Jason, thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,339 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.