Extended Stay America - Stockton - Tracy

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your perfect rating. We’re thrilled to know you had such a positive experience with us. It’s always rewarding to hear when a guest’s stay goes so smoothly, and we look forward to welcoming you back for another visit that’s just as enjoyable. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and taking the time to share your review with us. While we’re glad your stay was acceptable, we regret that your overall experience felt only average. Our hotel offers a complimentary grab-and-go option for a quick, convenient start to the day, which differs from a traditional hot or full breakfast. We understand this may not meet every guest’s expectations, and we apologize if this was not clearly communicated at the time of booking or check-in. Your feedback is valued and has been ... read more

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your excellent rating. We’re thrilled to know you had such a positive experience with us. It’s always rewarding to hear when a guest’s stay goes so smoothly, and we look forward to welcoming you back for another visit that’s just as enjoyable. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. Your compliments are not only rewarding but also encouraging. We appreciate all of your feedback and look forward to your next visit. Sincerely, Hotel Management