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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was excellent, with the exception of no breakfast. Breakfast is advertised but not available.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are delighted you were pleased with our team and accommodation and found everything excellent. However, we are sorry for not meeting your expectations for the breakfast, and that you were unhappy with the experience. Your comments will be shared with the concerned team to enhance our guest experience. Please return to stay with us another time; it was a pleasure hosting your visit. Sincerely, Hotel Management
The A/C was old and noisy. The bathroom was great if you like flakey paint and mold in the shower. The doorway to the stairwell smelled like cat urine. The stairwell had an odd chemical smell.
Business response:
Dear Guest, Honest reviews such as yours help us as we continuously focus on improving our services for our guests, and we sincerely apologize for the maintenance and cleanliness issues in your suite. We must follow the processes to ensure each guest suite is well-maintained. Our guests deserve a clean and comfortable suite while staying with us. Therefore, we hope you will accept our apologies that this was not your experience. We're committed to addressing these concerns and ensuring that every guest receives the highest l... read more
Perfecta, mi unico problema es que no cuenta con cafetera, una o dos botellas de agua no estarian mal, fuera de eso, todo bien. Me gusta que pueda hacer check-in teniendo 19 años, generalmente tengo problemas con los hoteles porque tienen que tener minimo 21 años para hacer el check-in, y este no, es de 18 años minimo, cosa que me favilito el trabajo, porque viajo por negocios, y no saben el e a tres que me es enco trar un hotel de minimo 18 años para el check-in
Clean and pleasant staff but walls too thin
Business response:
Dear Guest, Thank you for staying with us and for your kind words about our team and the cleanliness of the hotel. We’re glad to hear our staff made a positive impression. However, we are sorry that the noise from neighboring rooms affected your comfort. We understand how important a quiet environment is for a restful stay, and we’ll be looking into ways to improve this. Your feedback is valuable and helps us create a better experience for all our guests. We hope to welcome you back and provide an even more comfortable stay ... read more
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Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,300 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.