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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was good, didn’t like that there was no ice machine, exercise room.
Business response:
Dear Willie,We’re glad that the room met your expectations. However, we understand your disappointment with the lack of an ice machine and exercise room. We genuinely appreciate your feedback, as it helps us identify areas for improvement. Your comments will be shared with the team as we continue to enhance the experience for all of our guests. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
Okay place
Business response:
Dear Robert, We are glad you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. It was our pleasure to host your visit, and we hope to see you soon.Sincerely,Hotel Management
It was fine, only stayed in the room for six hrs. The bed was comfortable, but the room had not been vacuumed
The hallways have a smell to them
Business response:
Dear Alejandro,We apologize for the unpleasant condition in the hallways, as we strive to maintain a welcoming environment throughout the property. Our team is working diligently to address this matter and ensure a fresher experience for all guests. We truly hope you will give us another chance to prove we are committed to providing outstanding hospitality. We look forward to welcoming you back to our hotel.Sincerely,Hotel Management
A bit run down and has a smell. Not my first choice but it was all that was available
Business response:
Dear Alejandro,We’re sorry that your stay didn’t meet your expectations. We understand how important it is for our guests to feel comfortable and enjoy a pleasant atmosphere. Please know that we are actively working to address the concerns you mentioned and improve the overall environment of the property. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
Close to restaurants and great location
It was sufficient and cheap. Lady at the front desk was really nice and helpful. We checked in at 10:45 pm. No ice machine, no shampoo, housekeeping's hair on our towels, really small body towels. Bed was nice, room was clean, price was nice, staff was nice.
Business response:
Dear Jennifer,We're glad that you found our staff helpful and that you appreciated the cleanliness and comfort of your room. However, we apologize for the inconveniences you encountered, such as the lack of an ice machine and toiletries, as well as any oversight with housekeeping. We will work to address these areas to enhance our guests' experience. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to exceptional experiences on your ne... read more
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,235 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.