Extended Stay America - Stockton - Tracy

Business response:

Dear Sulaiman, Thank you so much for your kind words. We’re delighted to hear that our staff were responsive and quick to address any concerns during your stay. Providing everything our guests need and resolving issues promptly is our daily goal. Your feedback means a lot to us, and we’ll be sure to share it with the team. We look forward to welcoming you back for another smooth and satisfying experience! Sincerely, Hotel Management 

Business response:

Dear Ronald, Thank you for taking the time to share your feedback. We’re glad you chose to stay with us and appreciate your thoughts on areas where we can enhance the guest experience. We’re always looking for ways to evolve and provide more value, and your input is helpful as we consider future improvements. We hope to have the opportunity to welcome you back and make your next visit even more enjoyable. Sincerely, Hotel Management 

Business response:

Dear Yeng, Thank you for staying at Extended Stay America! We are happy to hear that you found the room immaculate and enjoyed our convenient location. Providing a comfortable and well-kept space for our guests is always a top priority, and we are glad that it is reflected in your experience. It was lovely hosting you. We hope to have the pleasure of welcoming you back for another great visit soon! Sincerely, Hotel Management 

Business response:

Dear Glenn, Thank you for staying with us and for sharing your experience. We’re glad to hear you enjoyed the shopping options nearby; it’s always a plus to have great stores steps away. However, we’re sorry to hear that the noise was an issue during your stay. We understand the importance of a restful environment, and we’re actively exploring ways to minimize disruptions for our guests. Your feedback helps us improve. Extended Stay America looks forward to welcoming you back for an even smoother stay in the future. Sincerel... read more