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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay!
Just Being Honest.. Sorry Should have taken pictures but man these were random at diff times and didnt feel like taking any was trying to relax without my phone in hand and wasn’t gona even leave a review but we got home and I checked email and Soo here, I go soo Counter had some type of white powder sprinkled on it, clearly wasnt wiped down:( bathroom had about 5 hairs that I counted as I looked around a couple on the bathmat towel that was leaning over the tubside and the others on and around tub, also it wasnt swept prope... read more
Business response:
Dear Gennifer, Please accept our apologies for the issues you mentioned. Our housekeeping team works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Further, we have also discussed your review with our front desk team and will ensure we are more welcoming as we advance. Apart from this, we hope you had a pleasant stay and that the other services met your expectations. Please revisit and allow us to show you ou... read more
Cannabis.... STRONG Cannabis smell in all of the 2nd floor - and worse in our room. Needed to air the room out for 30mins. Fridge NOT working in the room - frustrating!! (maintenance?!). Despite those issues, room was nice - staff were GREAT, and buffet breakfast was FANTASTIC! Might stay again b/c of the breakfast.
Business response:
Dear Guest, Please accept our apologies for the issues you mentioned. Our housekeeping team works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Our front desk team is always here to assist you. Apart from this, we are glad you had pleasant encounters with the staff and were satisfied with the breakfast choices, making your trip satisfactory. Please revisit and allow us to show you our commitment to exception... read more
I like the inside of the room and it was clean. The hall wall smelled like weed. When I reserved the room it says continental breakfast and all they had was coffee all 3 days and i asked and all i got was excuses.
Business response:
Dear Martha,Thank you for sharing your feedback. While it's great to hear that you found the room clean and comfortable, we sincerely regret the concerns you encountered. We understand how important a fresh environment and accurate expectations are for a pleasant stay. Your comments about the breakfast and the hallway will be addressed with our team to improve our offerings and overall guest experience. We appreciate your patience and hope to welcome you back for a better stay in the future.Sincerely,Hotel Management
Ac very loud
Business response:
Dear Cesar,Thank you for your feedback. We regret any disturbance caused by the AC noise and understand how important a peaceful environment is for a comfortable stay. Your comments will be shared with our maintenance team to ensure necessary improvements. We appreciate your patience and hope to provide you with a more seamless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,312 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.