Extended Stay America Suites - Atlanta - McDonough

Business response:

Dear Margarita, Thank you for sharing your feedback and noticing the updates made during our recent remodel. We’re pleased to know you appreciated the clean and nicely upgraded bathroom, and overall room condition. However, we sincerely apologize for the inconvenience caused by the condition of the lamps. Your observation is valuable, and we’ll address this issue promptly to ensure a more consistent look and feel throughout our rooms. We truly appreciate your understanding and constructive feedback. We look forward to welcom... read more

Business response:

Dear Jim, Thank you for taking the time to share your feedback. We are pleased to hear that you found our facility to be in great condition, as we strive to maintain a clean, comfortable, and welcoming environment for all our guests. At the same time, we regret that our breakfast offerings did not meet your expectations. Your comments regarding the selection have been shared with our team for review, as we continuously look for ways to enhance the guest experience. We truly value your input and hope to provide a better break... read more