Extended Stay America Suites - Atlanta - McDonough

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay America and if I can be of assistance to you, please contact me directly at 470-759-1427. Sincerely, General Manager 

Business response:

Dear Margarita, Thank you for sharing your feedback and noticing the updates made during our recent remodel. We’re pleased to know you appreciated the clean and nicely upgraded bathroom, and overall room condition. However, we sincerely apologize for the inconvenience caused by the condition of the lamps. Your observation is valuable, and we’ll address this issue promptly to ensure a more consistent look and feel throughout our rooms. We truly appreciate your understanding and constructive feedback. We look forward to welcom... read more