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Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly. But the rooms could use a deep clean
Business response:
Tramaine, thank you for evaluating your stay with us. We are glad you were pleased with most aspects of your stay and that you enjoyed the service our associates delivered. However, we apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
El cuarto olía a perro, las sabanas y almohada sucias. Lo único bueno fue la localidad. El lavaplatos no funcionaba ni el microondas. Falta de mantenimiento.
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
The full kitchen was a great way still fell in at home.
Business response:
Shericka, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for choosing Extended Stay America! We look forward to welcoming you back soon. Sincerely, Hotel Management
It was a good stay The hotel was a nice place to stay, it just need a little more remodeling and also the last night of my stay we couldn’t sleep because the noise upstairs (of other guests having a party or something) also at night the parking lot was full it was really hard to get a free space, but the hotel and price was good overall
It was not bad. I was very close to everything
Business response:
Deon, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nothing
Business response:
Thank you for being our guest. We hope to see you again soon. Sincerely, Hotel Management
There were only two (2) pillows. There was no comforter, only sheets. The bed itself was sunken in the middle. There were no dishes, none. There was an ironing board, no iron. Toilet was unstable, rocked back and forth. People at the check-in counter were friendly.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 4.4 star rating with 649 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.