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Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Photos were not how the actual hotel was. Towels and Wash cloths were not always available. There was constantly trash in the halls outside rooms. No amenities besides wifi was actually there. The staff was nice
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant visit and liked our service. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Although, this hotel was short staffed at the time we stayed, they did their best to definitely keep my family and I happy. At this time, there was no breakfast with our stay because of needed staff.
The staff was great. The hotel is just outdated and ran down
Business response:
Thank you for taking the time to review our hotel. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret not meeting your expectations with your room. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
The staff was very friendly
Cleanliness of the room
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
The staff are ok but the rooms need to be updated fir the price you pay.
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked our service. However, please accept our apologies that your room did not meet your expectations. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 4.4 star rating with 649 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.