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Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed one night too long I had to buy sheets and a blanket. I slept in the bed one night and awoke to itching so bad. I also bought calamine spray because I didn’t know why I was itching. I thought maybe bed bugs but I checked the furniture with no sign of bed bugs. The tub also didn’t work and was not clean. I alerted the staff and they sent maintenance to fix it and I cleaned it and bleached it after he left. I felt very uncomfortable there and when I checked out the front desk informed me they couldn’t give me a receipt ... read more
Business response:
Geneva, thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, regarding your concern about the receipt, we woul... read more
A comfortable hotel It was a clean clean room than I had imagined. I had no problem staying alone. The staff was very kind and friendly. I had a very good impression. It was a pity that there was no breakfast.
Business response:
Toshihiko, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Great
Nice stay, great price. A hidden jewel. No bugs, very clean, great location. No complaints. The 2 bedroom suite was perfect for our girls trip. Very quiet ducked off area. The kitchen is fully furnished with up to date appliances. We enjoyed our stay! Will definitely stay again when im in the area.
Business response:
Danielle, thank you for choosing Extended Stay America for your girl's trip. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thank you for taking the time to share your perfect rating. We look forward to hosting you all again soon. Sincerely, Hotel Management
The staff were great. Incredible hospitality. The management there is all over the place. When we arrived, the room we were assigmed to, had an occupant inside, so we got two rooms for the price of a two bedroom. The floors were dirty in the hallways; even though there is a no smoking policy, you can smell people smoking in there rooms. That was a complete turnoff. Inside the closet looked as if someone shot in it.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 4.4 star rating with 649 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.