This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Nice stay, great price. A hidden jewel. No bugs, very clean, great location. No complaints. The 2 bedroom suite was perfect for our girls trip. Very quiet ducked off area. The kitchen is fully furnished with up to date appliances. We enjoyed our stay! Will definitely stay again when im in the area.
Business response:
Danielle, thank you for choosing Extended Stay America for your girl's trip. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thank you for taking the time to share your perfect rating. We look forward to hosting you all again soon. Sincerely, Hotel Management
The staff were great. Incredible hospitality. The management there is all over the place. When we arrived, the room we were assigmed to, had an occupant inside, so we got two rooms for the price of a two bedroom. The floors were dirty in the hallways; even though there is a no smoking policy, you can smell people smoking in there rooms. That was a complete turnoff. Inside the closet looked as if someone shot in it.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Photos were not how the actual hotel was. Towels and Wash cloths were not always available. There was constantly trash in the halls outside rooms. No amenities besides wifi was actually there. The staff was nice
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant visit and liked our service. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Although, this hotel was short staffed at the time we stayed, they did their best to definitely keep my family and I happy. At this time, there was no breakfast with our stay because of needed staff.
The staff was great. The hotel is just outdated and ran down
Business response:
Thank you for taking the time to review our hotel. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret not meeting your expectations with your room. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
The staff was very friendly
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 4.4 star rating with 684 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.