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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast wasn't what was expected. It was very limited!
It was a low price for the night. If you are expecting a non-smoking room, don't. Everyone smokes in the rooms. Our smoke detector was disconnected, only found that out when it fell off the wall while closing the stuck bathroom door.
Business response:
Dear Jacqueline, Thank you for being our valued guest and posting your remarks online. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention and we will address these concerns appropriately. Furthermore, we take safety precautions very seriously and will have our property engineer inspect your guest room. Thank you again for bringing this to our attention, and we woul... read more
Property has the potential to be an outstanding property. Needs some major updates like phones and AC. Maintenance is a little laxed switches has shorts. But all in all descent place.
Business response:
Dear brian, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. We always strive to exceed our guests' expectations, so we apologize for any inconvenience or disappointment you experienced during your time with us. We will certainly share your comments with our team so that we can continue improving our services and facilities. We hope you will consider revisiting us so w... read more
Spoiled by the breakfast Nice clean room with friendly staff shame about the breakfast which was a poor "to go" option. I would have liked tea and coffee making facilities in the room.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. However, we apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Thank you again for choosing us, and we would love the opportunity to host you again on ... read more
The beds were super comfortable, the staff was friendly and helpful, the pool was clean.
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.