This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Each of the members of the staff that I had interactions with was helpful and friendly. I would gladly stay at Extended Stay - Bristol again.
Business response:
Dear Guest, Thank you for your kind feedback regarding your stay at Extended Stay America. We are pleased to learn that our staff provided helpful and courteous service during your stay. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels.Sincerely,Hotel Management
The hot water went out during my stay, no concessions were made for my inconvenience. Housekeeping was lax during my stay. Not a pleasant experience
Business response:
Dear Guest, We sincerely apologize for the inconvenience caused by the hot water outage during your stay, and we regret that no concessions were offered to make up for this disruption. We also recognize that housekeeping did not meet the expected standards, and we deeply apologize for this oversight. Your feedback is valuable, and we are committed to addressing these issues and improving our services moving forward. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
Many people hanging out in the parking lot. Vehicles idling with radio playing loudly.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. It is nice to know you had a good time here. However, we are sorry for the noise disturbance caused in the parking lot. We take the safety and comfort of our guests seriously, and we are taking steps to address the issue. Your input is invaluable in helping us improve our services. Please give us another chance to show you the level of service and hospitality we strive for. Thank you for your feedback, and we wish you all the best.Sincerely,Hotel Management
Disgusting so much i had to leave because changing rooms did nothing
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 3.5 star rating with 2,399 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.