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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tv remote didn’t work, bathroom door wouldn’t shut, AC worked intermittently. Stove top didn’t work, trash was all over the breezeways, staff sometimes seemed bothered when asked for extra towels or anything else.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more
Alles super!
Not sure how deep supplies are for kitchen supplies but if a longer term stay, they try to accommodate requests.
Business response:
Dear Michael, Thank you for choosing to stay with us and for leaving feedback. We're delighted to know that you had a great experience here at Extended Stay America. We look forward to welcoming you back on your next visit!Sincerely,Hotel Management
The staff is very friendly. Everything a/c and utilities were all operational.
Not paying attention to detail. Lack of concern.
Business response:
Dear Lance, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Thank you for bringing this to our attention as we strive to provide the best possible service for our valued guests. We are grateful for your patience and hope you will consider staying with us again for the flawless visit you deserve.Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.