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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We did an early check in and when we got into the room it hadn’t been cleaned yet, the staff was prompt to get us a different room and all was fine. I liked how the rooms had a regular fridge and working stove and microwave. Didn’t like how run down the actual building was, mostly cosmetic
Business response:
Dear Sierra, We apologize for the inconvenience during your early check-in but are glad our staff promptly addressed the situation, providing you with a satisfactory alternative. It's pleasing to hear you appreciated the amenities in the room, such as the regular fridge, working stove, and microwave. We understand your concern about the building's cosmetic condition and assure you that we take your feedback seriously. We're continuously working to improve our facilities and appreciate your insights. Thank you for choosing us... read more
Clean and comfy Very clean and welcoming place for a budget hotel. I would definitely stay here again!
Business response:
Dear Ashley, We're thrilled you had a positive experience at Extended Stay America! Your appreciation for the cleanliness and welcoming atmosphere is truly rewarding. We're grateful for your kind words and look forward to hosting you again in the future. Thank you for choosing us for your stay, and we can't wait to welcome you back!Sincerely,Hotel Management
Love that it has a stove, sink, and fridge works well with our needs. Clean, beds aren’t hard as a rock.
Rooms were dated, but clean. Comfortable bed and a good nights sleep. No issue whatsoever for the price paid. The exterior signage from the highway was poorly lit. Hallways and outer areas were worn and elevator was filthy.
Business response:
Dear Mark, We appreciate your feedback and are pleased to hear you slept well in our clean and comfortable rooms. Your understanding of the value of the price paid is important to us. We'll take note of your observations on the exterior signage and facility areas to ensure a more enjoyable experience in the future. Thank you for choosing us, and we hope to welcome you back for another positive stay.Sincerely,Hotel Management
Very good stay for the money Our experience at this hotel was good. The grounds and room was very clean. No road traffic at all as it sits on top of a hill. We were in town for Country Thunder. It was only 13 miles from the motor speedway which was convenient. The exit this hotel sits off of has tons of places to eat which is a plus.
Business response:
Dear Anglia, We're delighted to hear about your positive experience at Extended Stay America! It's fantastic that you found the grounds and room to be very clean, and the quiet hilltop location added to your satisfaction. We're glad our proximity to the motor speedway and the variety of dining options nearby contributed to a convenient and enjoyable stay. Thank you for choosing us, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management
Everyone was efficient
The staff was being amazing. They went above and beyond for myself and husband and our three dogs. The housekeeping staff was extremely nice and friendly. They also went above and beyond for us. The front desk staff were amazing as well. This hotel was so clean and the staff are helpful and will do everything they can to help, even in emergency situations like we we're in. I will recommend this hotel all day to everyone
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,376 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.