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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I used to love staying here bc it was quiet and clean. Now the rooms smell horrible and my spray won't even fix that. It's very noisy as they rent to alot of trashy drug heads you always smell weed inside and out the floors are filthy along with the towels. And I'm pretty positive someone came in my room 2x while i was gone bc things were different when i returned. I don't feel safe here or feel beds are sanitary. My last stay the other bed was nasty with stains matching from comforter to bottom sheet and horrible smelling i... read more
Business response:
Dear Nicole, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. While we realize that no explanation of these issues can change your recent experience, please rest assured that we will take the necessary steps to prevent such problems from occurring in the future. We apolog... read more
Perfect for our needs. Stayed one night.
Becky at front desk is an angel very polite and made stay all worth while
Business response:
Dear Brandi, All of us at Extended Stay America are thrilled to know you loved your time with us and enjoyed your room! Thank you for sharing your generous compliments for Becky. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.