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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Accommodation of special needs
This renovated hotel has hardwood floors and small kitchens in each room, making it a convenient option for longer stays. It’s economical and no-frills, but the beds are comfortable, the shower great, and the outdoor pool is a nice touch. The front desk person was awesome and really seemed to care that I had what I needed. Plates, a toaster, and pots and pans can be borrowed if you want to fully use the kitchen. But there’s a good selection of restaurants nearby, too.
Business response:
Dear Beverly, Thank you for your positive feedback! We’re pleased to hear that our renovated rooms, comfortable beds, and amenities met your needs. It’s great to know that you appreciated the small kitchen, outdoor pool, and the care provided by our front desk staff. We’re also glad you found the nearby restaurant options convenient. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management
Nice!!
There needs to be sitting outside!
Business response:
Dear Barbara, We are happy you chose Extended Stay America for your recent visit to the city. We will continue to strive for improvements at every turn, and your feedback is instrumental towards that goal. It was a pleasure having you as our guest, and we hope you will revisit the next time your travels bring you to our area.Sincerely,Hotel Management
Okay for a one night stay but not for any longer. The place was basic and fairly comfortable. The so called breakfast is not a breakfast. It's a grab a muffin and a coffee and leave. No sitting area and not much choice.
Business response:
Dear Trevor, Thank you for sharing your thoughts with us. We are sorry that your stay did not completely meet all of your expectations and for any inconvenience. Our team is dedicated to providing the best possible service and quality to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
We usually stay here when me and my husband are either dropping off or picking up my daughter from her dad and we usually have a nice room but this time was the worst after all the other stays nothing worked except the fridge and tv, you can tell they didn’t clean cuz you tell where a dog pooped in the room cuz it was smeared into the floor and dirty towels still in the room our first room we were gonna get smelled like weed and this one was worse
Business response:
Dear Victoria, We sincerely appreciate your loyalty and genuinely regret to hear that your most recent visit did not live up to the enjoyable experiences you've had in the past. Please accept our apologies for the inconvenience caused. Thank you for taking the time to share these comments so we can address them appropriately. We hope to continue to welcome you back for many more visits so we can show you our dedication to the outstanding experience you deserve every time you are our guest.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 3.5 star rating with 2,399 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.