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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The check in process was very smooth and professional. The room was very clean, the only thing was the tv remote did not work. No biggie tho.
Clean w/ nice amenities
Business response:
Dear Josiah, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your comments about our clean and comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon. Sincerely, Hotel Management
It was a quick overnight stay. Their were people lingering outside. That was just not the safest look for a hotel. There was some dried noodles left in the sink that had not been cleaned. Everything else seemed to be clean. As i was leaving i read a sign saying they only had a cleaning crew once a week and that made me cringe. Feeling like someone may have been in the room before me and it not been properly cleaned.
Business response:
Dear Guest, We appreciate your feedback and sincerely apologize for any discomfort you experienced during your stay. Guest safety and cleanliness are of utmost importance to us, and we regret that your stay did not fully meet these expectations. While our housekeeping schedule is designed for extended stays, we undergo proper room refresh and inspection before allocating a room to guests. Thank you for bringing these concerns to our attention. Please rest assured we are taking appropriate steps to prevent such oversights fro... read more
It was a quick overnight stay. Their were people lingering outside. That was just not the safest look for a hotel. There was some dried noodles left in the sink that had not been cleaned. Everything else seemed to be clean. As i was leaving i read a sign saying they only had a cleaning crew once a week and that made me cringe. Feeling like someone may have been in the room before me and it not been properly cleaned.
Business response:
Thank you for staying with us. We appreciate your high rating and hope you had a pleasant stay at Extended Stay America.
Business response:
Thank you for staying with us. We appreciate your high rating and hope you had a pleasant stay at Extended Stay America. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
Need more upgrade beds are not comfortable
Business response:
Dear Josh, Thank you for reviewing the review. Ensuring our guests' comfort is a top priority, and we apologize for any inconvenience caused by the beds not meeting your expectations. Your comments will be shared with our team as we continuously strive to enhance our accommodations. Thank you for choosing us, and we hope to exceed your expectations on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 3.2 star rating with 1,615 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.