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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a quick overnight stay. Their were people lingering outside. That was just not the safest look for a hotel. There was some dried noodles left in the sink that had not been cleaned. Everything else seemed to be clean. As i was leaving i read a sign saying they only had a cleaning crew once a week and that made me cringe. Feeling like someone may have been in the room before me and it not been properly cleaned.
Business response:
Dear Guest, We appreciate your feedback and sincerely apologize for any discomfort you experienced during your stay. Guest safety and cleanliness are of utmost importance to us, and we regret that your stay did not fully meet these expectations. While our housekeeping schedule is designed for extended stays, we undergo proper room refresh and inspection before allocating a room to guests. Thank you for bringing these concerns to our attention. Please rest assured we are taking appropriate steps to prevent such oversights fro... read more
It was a quick overnight stay. Their were people lingering outside. That was just not the safest look for a hotel. There was some dried noodles left in the sink that had not been cleaned. Everything else seemed to be clean. As i was leaving i read a sign saying they only had a cleaning crew once a week and that made me cringe. Feeling like someone may have been in the room before me and it not been properly cleaned.
Business response:
Thank you for staying with us. We appreciate your high rating and hope you had a pleasant stay at Extended Stay America.
Business response:
Thank you for staying with us. We appreciate your high rating and hope you had a pleasant stay at Extended Stay America. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
Need more upgrade beds are not comfortable
Business response:
Dear Josh, Thank you for reviewing the review. Ensuring our guests' comfort is a top priority, and we apologize for any inconvenience caused by the beds not meeting your expectations. Your comments will be shared with our team as we continuously strive to enhance our accommodations. Thank you for choosing us, and we hope to exceed your expectations on your next visit.Sincerely,Hotel Management
Business response:
We appreciate your rating and hope to welcome back soon!
Recommend Clean, comfortable and safe.
Business response:
Thank you for your high rating.Hope to see you back soon!
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 3.2 star rating with 1,643 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.