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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Service, Good Room Good service, great price, clean and efficient room, but noisy neighbors.
Great stay. Well worth the price.
Business response:
Thank you for taking the time to share your experience. It is great to see you felt our hotel was worth the price. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Relax It was great I stayed there for three days and I just relax
Business response:
We appreciate you taking the time to write your review and for choosing to stay with us. I'm glad to see you were able to relax well for three days at out hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Columbia's best kept secret! The housekeeper "Sharon" was the BEST! She was friendly, and professional, and willing to accommodate when possible to our needs! Need more staff that has smiling faces!
Business response:
We appreciate you taking the time to write a review. I am thrilled to read one of our housekeeping staff helped make your stay more comfortable. She will be informed on the excellent job she did. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
There was a dead roach in bathroom
Business response:
Dear Ari, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
There was no soap in the room, no coffee maker in the room, no refrigerator in the room. Simply put, they were not ready to receive Guest.
Business response:
Dear Kevin, Thank you for the feedback about your stay at our hotel. We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
The whole place smelled like stale cigarettes and weed. Room was dirty. Lock was broken. Looked like nothing had been renovated since the 90s. Bathroom was disgusting. Common areas were gross. No elevator. Over all, a terrible place to stay. I was there for about 20 minutes, just long enough to make a new reservation elsewhere and then check out again. Front desk just smiled and said “oh sorry”. That’s it.
Business response:
Dear Emily,Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced during your stay. The conditions you described are certainly not acceptable, and we deeply regret that we did not meet your expectations. We take cleanliness and maintenance very seriously, and we are addressing the concerns you have raised. We understand your frustration with the lack of response from the front desk, and we will be sure to reinforce our service standards. Your experience is not typical, and we would lov... read more
THEY RAN OUT OF BREAKFAST BEFORE 8:00 A.M. POOR SITTING EATING AREA.
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 3.2 star rating with 1,624 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.