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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff was friendly and helpful. Bathroom had a wet rag smell. Kitchen has good amenities but it was run down -- cabinets doors kind of broken, faucet leaky, fridge door handle worn out. Serviceable but wouldn't stay there again.
Business response:
Dear Michelle, Thank you for staying with us and sharing your review. While we are pleased that you appreciate our front desk associate's hospitable service, we apologize for your suite not being up to your expectation and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope y... read more
It was convenient and accessible to the freeways.
Business response:
Dear Frank, We agree! We are in a great location and so convenient to the highway, giving our guests easy access to restaurants, shopping, entertainment, and business parks nearby. Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We look forward to welcoming you back to our hotel on your next visit to the area. Sincerely,Hotel Management
When we got our room & we realized it had a major ant issue. The front desk staff were kind to get us another room with out the ants. When we asked for cookware/silverware they only had 1-small boiling pan and some silverware. Said sorry we are “out of all the rest of the cookware items”. It was kind of why we choose this hotel to be able to cook food. Breakfast was a choice of a granola bar, muffin or oatmeal …lot less then they use to do. The coffee was great. In close proximity to stores, highways and things to do.
Business response:
Dear Linda, Thank you for choosing us and sharing your feedback. We always strive to provide the best service for an exceptional experience and offer amenities such as a well-furnished room with a fully equipped kitchen, a full-size refrigerator, microwave, a complimentary breakfast, a hairdryer, and certain toiletries for the comfort of our guests to make them feel like a home away from home. So, we apologize that we fell short of meeting your expectations regarding the kitchenware items and the breakfast. We regret any inc... read more
The room was clean and quiet. I got a good night’s sleep. Very affordable compared to other local options. Will stay there again.
very is to find. Quite location. Staff friendly and helpful.
Business response:
Dear Dale, Thank you for taking the time to share such complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our quiet location to your interactions with our excellent team. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
We stayed where dogs were, so they were a bit noisy. However, the hotel was clean, comfortable, and great. Kind of wish there were more staff members available when checking out.
Xyz I booked a 2 bedroom room. The hotel over booked, I was given 2 1 bedroom rooms. Which did not suit my party. Hotel has a bad odor.
Business response:
Dear Lauren, Please accept our sincere apologies for not meeting your expectations regarding the room you booked. We do try to honor these requests; however, there are times when guests extend their stay, making these rooms unavailable. We do understand your frustration, and we genuinely regret disappointing you. Moreover, we also apologize for not living up to our commitment to clean, fresh accommodations. We hope to have an opportunity to better your experience whenever your travels bring you back to the area.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,342 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.