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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk person very nice.
They need to have automatic door openings. Very old and scary elevator
Business response:
Dear Maria, We are sorry to hear about your experience with the elevators during your stay. In a bustling hotel like ours, we understand how important timely and efficient transportation between floors can be. We are constantly improving our property to enhance our guests' experiences; therefore, we are grateful for your feedback. We appreciate your patience and hope that this aspect did not significantly impact the overall enjoyment of your stay with us. We look forward to the opportunity to serve you better in the future. ... read more
Very clean, inexpensive, included a full kitchen. Only downside is that none of the dishes or kitchenware are in the room. You have to pick them up at the front desk.
Business response:
Dear Aubrey, Thank you for posting your review of Extended Stay America. It gives us joy to know about your time here in a clean and decent-priced room and that having a kitchen in your suite was an added advantage. However, we regret your disappointment with the dishes not being in the room and will ensure that the guest gets clean kitchenware. We hope you will try us again in the city next time. Sincerely,Hotel Management
The staff were very friendly, helpful, accomodating. They were excellent! Will stay there again next year.
Perfect location for my event stay. Friendly staff. Clean comfortable room. All I need.
Business response:
Dear Douglas, We're thrilled to hear that Extended Stay America provided the perfect location for your event stay. It's wonderful to know that you found our staff friendly and the room clean and comfortable. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back for another excellent stay in the future. Sincerely,Hotel Management
Convenient location and overall acceptable. Cost/value proposition not great. Cleaning staff gracious, kind and helpful; night front desk staff not so much. Room spacious, well-equipped, clean and comfortable. Heavy smell of marijuana in hall. Room "febreeze" deodorizer was overwhelming (even when set on low). Parking lot under construction; not enough spaces for guests; no measures taken to help guests find a place to park. Card entry not working on exterior door - no measures taken to inform guests. "Free breakfast" is the... read more
Upon walking into the room and seeing the cupboard door missing under the sink area was a huge turn off. Having to ask for a coffee pot or even coffee was not expected so we didn’t bother. The staff was friendly at both check out and check in however being told they didn’t have items for breakfast due to being out of stock tells me they truly didn’t care enough to make sure their customers stay was appreciated with a coffee or a muffin or anything for breakfast as it stated it did have continental breakfast items at check in... read more
Business response:
Dear Guest, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,342 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.