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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upon walking into the room and seeing the cupboard door missing under the sink area was a huge turn off. Having to ask for a coffee pot or even coffee was not expected so we didn’t bother. The staff was friendly at both check out and check in however being told they didn’t have items for breakfast due to being out of stock tells me they truly didn’t care enough to make sure their customers stay was appreciated with a coffee or a muffin or anything for breakfast as it stated it did have continental breakfast items at check in... read more
Business response:
Dear Guest, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Convenient location and overall acceptable. Cost/value proposition not great. Cleaning staff gracious, kind and helpful; night front desk staff not so much. Room spacious, well-equipped, clean and comfortable. Heavy smell of marijuana in hall. Room "febreeze" deodorizer was overwhelming (even when set on low). Parking lot under construction; not enough spaces for guests; no measures taken to help guests find a place to park. Card entry not working on exterior door - no measures taken to inform guests. "Free breakfast" is the... read more
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Business response:
Dear Takeshi, Thank you for choosing Extended Stay America and taking the time to write a review. We are glad you enjoyed your stay and appreciate recognizing the service provided by our associates. Our team works hard to ensure guests enjoy a relaxing and carefree time with us, and we're glad their caring hospitality was the highlight of your stay. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Vacuum sitting unattended in hall to room, and unattended cleaning cart in the hall too by employee break room!
Lobby smelled of cigarettes. Carpet in our room needed a clean. Generally clean room otherwise. No staff at front desk until 3 pm
Business response:
Dear Kimberly, Thank you for staying with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. Thank you for choosing us; we look forward to serving you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 4.3 star rating with 890 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.