Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Dear Michael, We appreciate you leaving your generous rating regarding your recent visit to Extended Stay America. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Sincerely,Hotel Management 

Business response:

DearRaquel, Thank you for your feedback. We apologize for not meeting your cleanliness expectations during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret any inconvenience. Your comments have been shared with our housekeeping team for immediate attention and improvement. We appreciate your valuable input, as it helps us better serve our guests. We hope you will consider staying with us again in the future for an improved experience.Sincerely,Hotel Management 

Business response:

Dear June, Thank you for your feedback! We are glad you enjoyed the convenient location of Extended Stay America near Newark airport and the outlet shopping mall. We look forward to welcoming you back!Sincerely,Hotel Management 

Business response:

Dear Sandeep Kaur, Thank you for your feedback. We appreciate your comments and regret that your experience was average. Your satisfaction is important to us, and we constantly work to improve. We hope to serve you better in the future.Sincerely,Hotel Management