Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Philip, thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management 

Business response:

Elizabeth, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Maura, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful feedback. We are thrilled to know all went during your stay and that you were satisfied with our facilities and service. It was a pleasure hosting you and your family at Extended Stay America, and we look forward to seeing you all again soon. Sincerely, Hotel Management