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Extended Stay America Suites - Huntsville - Madison

4.5
  • Hotels
  • Madison, AL

About this business

HospitalityHotels

Location details

104 Intergraph Way, Madison, AL, 35758, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.5443 reviews
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Marangeliz's profile image
Marangeliz 
2 days ago

Clean & what expected 

Business response:

Dear Joel, Thank you for sharing your thoughts! It’s great to hear that the cleanliness and overall experience met your expectations. Providing a comfortable and reliable stay is important, and your feedback encourages us to keep it up. We look forward to having you back soon at Extended Stay America for another enjoyable visit! Sincerely, Hotel Management 

Rosemary's profile image
Rosemary 
a week ago

Good 

Brittan's profile image
Brittan 
2 weeks ago

Business response:

Hi Brittan, Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bri... read more

Bradley's profile image
Bradley 
3 weeks ago

Business response:

Hello Bradley, Thank you for taking the time to share your recent experience at the Extended Stay America - Madison with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for your experience. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. As a valued customer, thank you again for your feed... read more

Nina's profile image
a month ago

Front desk was helpful 

Business response:

Dear Guest, Thank you for your feedback. We’re glad to hear that our front desk team was helpful during your stay. Providing excellent service is a priority for us, and we truly appreciate you acknowledging their efforts. We value your input and will continue to work towards maintaining a positive guest experience. We look forward to welcoming you back to Extended Stay America for another great stay. Sincerely, Hotel Management 

Annabelle's profile image
Annabelle 
a month ago

Front desk staff very friendly and helpful. 

Brent's profile image
a month ago

Great Hotel...Quirt area...and Great staff!! 

Business response:

Dear Guest, Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us at Extended Stay America and found the area quiet and our staff great. We take pride in providing a comfortable and welcoming environment for our guests, and we're glad that you had a positive experience. We look forward to welcoming you back in the future for another relaxing stay. Sincerely,Hotel Management 

Bernex's profile image
Bernex 
a month ago
Anonymous's profile image
Anonymous 
a month ago

Stay The check in process was seamless. However , this is my second visit and the property is not very handicap accessible with a continuance plan when the elevator has been down for a week. And the bathroom items were not stocked propely. And the shower head barely had water coming out to properly shower. 

Business response:

Dear Guest, We sincerely apologize for the ongoing elevator issue and lack of proper handicap accessibility during your stay. We also regret the inconvenience caused by the insufficient bathroom supplies and low water pressure in the shower. Your concerns have been shared with our maintenance and housekeeping teams for immediate action. On a positive note, we’re glad to hear your check-in experience was smooth. We truly value your continued visits and aim to improve. We look forward to welcoming you back!Sincerely,Hotel Mana... read more

Frequently asked questions about Extended Stay America Suites - Huntsville - Madison

How is Extended Stay America Suites - Huntsville - Madison rated?

Extended Stay America Suites - Huntsville - Madison has a 4.5 star rating with 443 reviews. 

When is Extended Stay America Suites - Huntsville - Madison open?

Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.