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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hello Michael,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs b... read more
Pros- The property was clean & quiet and the lady at the front desk was very nice. Cons- The bed & pillows were so uncomfortable I barely slept. I'm a one pillow person, but I had to double up & was still uncomfortable. The breakfast was literally a few muffins & granola bars. I didn't expect a lot, but I expected more than that. I didn't get there until about 9am, so if there was anything more than that, I missed it. As much as I liked the cleanliness & quietness of the area, the beds were a deal breaker for me & I probably... read more
Business response:
Dear TRACY, Thank you for your feedback. We're glad you enjoyed the cleanliness, quiet atmosphere, and friendly service from our front desk team. We’re sorry to hear that the bed and pillows did not meet your comfort expectations. Mattress and pillow preferences vary, but we appreciate your input and will review guest feedback for potential improvements. Our breakfast is designed as a light grab-and-go option, and we apologize if it fell short. We hope to welcome you back to Extended Stay America in the future.Sincerely,Hote... read more
Linens & bathroom Everything was great and everyone was great. My only suggestion is to invest in better bed linens. The bottom sheet did not have deep pockets for depth of mattress. One other suggestion is to have grab bar in shower/bathtub. I would stay here again.
Business response:
Dear Bonita, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive suggestions with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
The front desk team was friendly and helpful!
Business response:
Hi Erica!Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring ... read more
Business response:
Hello Richard,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs b... read more
Business response:
Hi King,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring y... read more
Business response:
Hi Janet,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring ... read more
Quick check in. Rooms new and nicely kept. Friendly staff. Very reasonable rate.
Business response:
Hello Melissa,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs b... read more
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4.5 star rating with 385 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.