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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk was helpful
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that our front desk team was helpful during your stay. Providing excellent service is a priority for us, and we truly appreciate you acknowledging their efforts. We value your input and will continue to work towards maintaining a positive guest experience. We look forward to welcoming you back to Extended Stay America for another great stay. Sincerely, Hotel Management
Front desk staff very friendly and helpful.
Great Hotel...Quirt area...and Great staff!!
Business response:
Dear Guest, Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us at Extended Stay America and found the area quiet and our staff great. We take pride in providing a comfortable and welcoming environment for our guests, and we're glad that you had a positive experience. We look forward to welcoming you back in the future for another relaxing stay. Sincerely,Hotel Management
Stay The check in process was seamless. However , this is my second visit and the property is not very handicap accessible with a continuance plan when the elevator has been down for a week. And the bathroom items were not stocked propely. And the shower head barely had water coming out to properly shower.
Business response:
Dear Guest, We sincerely apologize for the ongoing elevator issue and lack of proper handicap accessibility during your stay. We also regret the inconvenience caused by the insufficient bathroom supplies and low water pressure in the shower. Your concerns have been shared with our maintenance and housekeeping teams for immediate action. On a positive note, we’re glad to hear your check-in experience was smooth. We truly value your continued visits and aim to improve. We look forward to welcoming you back!Sincerely,Hotel Mana... read more
Did not like the motion detected light in the restroom.
Hotel was very clean and comfortable. Personnel was very friendly and made you feel at home.
Business response:
Dear Guest, Thank you for choosing us and for reviewing your experience at Extended Stay America. It's nice to know you found your suite comfortable and were pleased with the exceptional service from our staff, who made you feel at home. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4.5 star rating with 437 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.