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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Right off the highway
Great price and location The staff and location was excellent. There was some minor cleaning that was missed before we arrived, but nothing significant.
Business response:
Dear Guest, Thank you for your feedback! We're delighted that you found our staff and location excellent, as we strive to provide exceptional service and convenience. We appreciate your understanding regarding the minor cleaning oversight and will share your comments with our housekeeping team to ensure even greater attention to detail. Your input helps us improve, and we’re grateful for your support. We look forward to welcoming you back for an even better experience at Extended Stay America on your next stay!Sincerely,Hote... read more
Easy access to Von Braun not too far from venue. Located close to stores for forgotten necessities and to stock your fridge.
my room was really clean. Staff was completely indifferent.. The breakfast is a lie.. outside of the room there’s no part of the hotel that doesn’t have some kind of dripping stain on it.
Business response:
Dear Guest, Thank you for your feedback and for acknowledging the cleanliness of your room. We sincerely apologize for any disappointment caused by the staff’s indifference and the condition of common areas. We also regret that our grab-and-go breakfast did not meet your expectations. Your comments are important, and we are actively working to improve both our service and facility upkeep to ensure a better experience for all guests. We appreciate your input and look forward to welcoming you back soon.Sincerely,Hotel Manageme... read more
I like the fact that is so close to alot of stuff, will definitely stay again!!
Business response:
Dear Guest, Thank you for your feedback and for highlighting our convenient location close to many attractions, dining, and shopping options. We’re so glad to hear you enjoyed your stay and plan to visit us again! Our team works hard to provide a comfortable and welcoming experience for all our guests. We appreciate your support and look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
Spacious rooms. Nice parking. Scratchy sheets. Hallway smelled like weed and steak. Kind front desk staff.
Business response:
Dear Kelly,Thank you for sharing your experience. We're pleased to know you enjoyed the spacious room, convenient parking, and the professionalism of our front desk team. However, we regret the discomfort caused by the hallway odor and the condition of the linens. Fresh linens are always available upon request, though they should have been prepared in advance. This will be addressed with housekeeping to ensure greater attention to detail moving forward. Your feedback is sincerely appreciated and will help drive meaningful im... read more
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4.5 star rating with 428 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.