Extended Stay America Suites - Huntsville - Madison

Business response:

Dear Guest, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We sincerely apologize that your room did not meet your expectations and that certain amenities were lacking. The comfort and satisfaction of every guest are very important to us, and we have shared your comments with our team to guide improvements in housekeeping and in-room provisions. We appreciate your input, and we hope you might consider giving us another opportunity in the future to provide a cleaner, better-prepared, and more comfortable stay that reflects the standard... read more

Business response:

Dear Guest, A clean and peaceful fitness area is always a great perk while traveling, and we’re happy to hear you enjoyed it during your visit. It’s nice to know the space provided a comfortable spot to unwind and stay active. At Extended Stay America, we aim to create an environment where guests can relax and feel at ease throughout their stay. Thanks for sharing your feedback. We hope to welcome you back again soon. Sincerely, Hotel Management