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Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
- Hotels
- Plymouth Meeting, PA
About this business
Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel check in went well. Rooms are ok. There is no ice machine or drinking fountain but room does have ice cubes trays to make ice. The exercise room was dirty. No wipes or sanitizer to clean machines. Floor was dirty. Breakfast is just coffee and breakfast bars.
Business response:
Dear Linda, Thank you for your detailed feedback. We're glad to hear your check-in went smoothly and that the room met your expectations. We apologize for the condition of the fitness area and understand the importance of cleanliness and proper sanitization. Your comments have been shared with our team for immediate attention. We also recognize the limited breakfast options and are working within current guidelines to improve the experience. We appreciate your input and look forward to the opportunity to welcome you back. Si... read more
Check in staff on Friday was able to accommodate us for an early check in
No breakfast
Business response:
Dear Colleen, Thank you for sharing your feedback and your kind comments about your stay. We sincerely apologize for any inconvenience caused by the absence of a full breakfast during your visit. Our complimentary grab-and-go breakfast is designed to offer convenience and a quick start to the day. Providing a comfortable and enjoyable experience for all guests is our priority, and we regret that this did not meet your expectations. Your observations have been shared with the team to support ongoing improvements. We look forw... read more
Property address didn't take you to the place but hotel behind it. Hold fees due to other clients that stay longer not paying. Very outdated and smelled like smoke throughout.
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced regarding the property address and the issues with the hold fees. We are actively working on improving our communication and ensuring our guests have accurate directions to our location. We also regret that you encountered the odor and found the property outdated. Your concerns about the hold fees are being addressed with our team, and we will continue to focus on providing a better overall experience. We appreciate your feedback and hope to welcome you... read more
We like the location, good crew attitude and was clean. Don’t like the breakfast was not even a continental and Bathroom needs some maintenances like paint walls. In general good place to sleep, I will return.
Business response:
Dear Guest, Thank you for your feedback. We're pleased to hear you enjoyed the location, found the room clean, and appreciated our team's positive attitude. We understand your concerns about the limited breakfast and bathroom maintenance needs. Your comments have been shared with our team to improve our offerings and upkeep. We’re always working to enhance the guest experience and truly value your intention to return. We look forward to welcoming you again to Extended Stay America soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
How is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East rated?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.3 star rating with 1,343 reviews.
When is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East open?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.