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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great
Business response:
Dear Tiara, Thank you for your feedback! We’re delighted to hear that you had a great stay with us. Providing a comfortable and enjoyable experience for our guests is always our top priority. We truly appreciate your support and hope to continue exceeding your expectations on your future visits. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management
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Everything was not in working order but overall I was satisfied
Business response:
Dear Marquis, Thank you for your feedback. We appreciate you bringing the issues to our attention and are glad to hear that you were overall satisfied with your stay. We apologize for the inconvenience caused by the items not being in working order and will address these concerns with our team to ensure everything is in proper condition moving forward. Your satisfaction is important to us, and we look forward to welcoming you back for an improved experience in the future.Sincerely,Hotel Management
The property was excellent, however, it would have been nice to know there was a $150 security deposit during check-in! Otherwise, no issues!
Business response:
Dear NCG, Thank you for your feedback! We're glad to hear you enjoyed the property and had no issues during your stay. We apologize if the security deposit policy was not clearly communicated before check-in. This deposit is a standard procedure and is fully refundable upon a smooth checkout. We appreciate your understanding and will work on ensuring better clarity for future guests. We look forward to welcoming you back for another excellent stay!Sincerely,Hotel Management
No complaints I was treated with courtesy by the staff I came in contact with
Business response:
Dear Stanley,Thank you for your feedback! It’s wonderful to hear that your experience at Extended Stay America was positive, and the staff’s courtesy stood out. Providing excellent service is always a priority, and your kind words are greatly appreciated. We look forward to welcoming you again!Sincerely,Hotel Management
The bathroom doesn’t have the basics necessities ie: body lotion, hairs conditioner.
Business response:
Dear Guest, Thank you for sharing your feedback. We're glad to hear your thoughts on our service. We apologize for the lack of body lotion and conditioner in the bathroom during your stay. Your comments are valuable to us, and we will certainly consider adding these amenities to improve our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely,Hotel Management
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,297 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.