Extended Stay America Suites - Philadelphia - Plymouth Meeting – East

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are glad to hear that our team made a positive impression and that the location worked well for your visit. We understand your observations about the condition of the space and the care you felt was needed, and we truly appreciate you pointing these out. Feedback like yours helps guide our ongoing updates so we can create a more comfortable atmosphere for future guests. We are grateful you chose to stay with us, and we hope you’ll consider returning so we can offer ... read more

Business response:

Dear Guest, We are so glad to know you had a pleasant experience during your stay! Your feedback is greatly appreciated, and it’s wonderful to hear you enjoyed your visit. At Extended Stay America, we are dedicated to providing guests with a welcoming and comfortable environment. Thank you for choosing us, and we look forward to hosting you again soon for another enjoyable and relaxing stay. Sincerely, Hotel Management 

Business response:

Dear Regina, We are thrilled to hear that your stay was enjoyable! At Extended Stay America, we strive to make every visit comfortable and hassle-free, and it is wonderful to know that we met your expectations. Your feedback is truly appreciated, and we hope to welcome you back soon for another pleasant experience. Sincerely, Hotel Management 

Business response:

Dear Erin, Thank you for sharing your experience with us. We are pleased to know that our team made you feel welcome and ensured your needs were met during your visit. Providing warm and attentive service is always our goal, and it’s wonderful to hear that this was reflected in your stay. We truly appreciate your feedback and look forward to the opportunity to serve you again for an even more enjoyable visit. Sincerely, Hotel Management