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Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
- Hotels
- Plymouth Meeting, PA
About this business
Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The fridge had nicotine stains, there was soap scum all over the shower and tub, and the outlet cover in the bathroom was cracked. There was a hair dryer receptacle but the actual dryer was not there. The staff was friendly. The breakfast was instant oatmeal, nutrigrain bars, previously frozen packaged muffins, and coffee.
Business response:
Dear Celina, We appreciate your detailed feedback and apologize for any inconvenience you experienced during your stay. It's great to read you found our staff friendly. Your comments regarding the room amenities and breakfast offerings are duly noted. We will share these concerns with our team to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you on your next visit.Sincerely,Hotel Management
Friendly and helpful staff
Business response:
Dear Guest, Thank you for your kind feedback about Extended Stay America! We are delighted to hear that our staff provided friendly and helpful service during your stay. Our team strives to create a welcoming and positive experience for all our guests. We look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management
Early check in was not available. Breakfast was a lie since they only have snack bars… there were no restrooms available in common areas.
Business response:
Dear Shyara, Thank you for sharing your feedback with us. We apologize for any inconvenience regarding early check-in availability and the breakfast offerings. We will review our communication to ensure accuracy regarding amenities and services. Restroom availability is important, and we regret any inconvenience caused by this oversight. Your comments help us improve, and we appreciate your understanding. We hope to welcome you back for a more positive experience. ;Sincerely,Hotel Management
Everyone at the hotel was fantastic all very accommodating
Great location and cleanliness of the room was above average.
Business response:
Dear Katherine, Thank you for your kind feedback regarding your recent stay! We're delighted to hear that you enjoyed our convenient location and found our rooms to be clean and comfortable. Providing exceptional experiences for our guests is our top priority. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future. Safe travels!Sincerely,Hotel Management
Parking lot is too small
Good!
Business response:
Dear Jamia, Thank you for your brief yet positive feedback about Extended Stay America! We're pleased to hear that you had a good experience during your stay. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Should you have any further comments or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
How is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East rated?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,277 reviews.
When is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East open?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.