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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Just what I needed
Business response:
Erica, thanks so much for choosing Extended Stay America. It's so nice to read that we met all of your expectations and that you had a great visit. We enjoyed having you as our guest and hope to have the opportunity to welcome you back at a future date. Sincerely, Hotel Management
Lower quality with just the basics. The first room they sent me to was already booked. The second room was not completely cleaned. There was hair in the tub, the toilet roll holder was broken, the shower spray had an additional sideways leak spray, the treadmill was not working and the exercise room had no exercise warmup pad or weights, and the continental breakfast was limited to coffee and nutrition bars. It seemed that saving money was the top priority. Remember, it's the little things that count.
Business response:
Peter, thanks for staying at our hotel. We are happy to know you found us to be affordable and that you had an overall nice stay. However, we are sorry for the issues you experienced and regret the inconvenience caused. Your concerns have been shared with the respective team members to improve facilities and amenities moving forward. In regard to breakfast, specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks again, and we hope to welcome you back f... read more
My room was nice and clean everything worked and ran well. I had a great over all experience. The hot water can get a hotter tho
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and that you liked your clean room. However, we are sorry we missed meeting some of your expectations and regret the inconvenience caused. We hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Business response:
Thank you for the wonderful rating of Extended Stay America. We are glad you had a great experience and appreciate you being our guest. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We look forward to having the honor of hosting you again soon. Sincerely, Hotel Management
Business response:
David, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Great room Clean and orderly. I would recommended this place to everyone! Great job. ?
Business response:
Thank you for being our guest at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know everything went well during your stay. We appreciate your recommendation and hope to host you again soon. Sincerely, Hotel Management
Hotel stay Clean quite peaceful and free WiFi .... The staff is pleasant and helpful. Outside of the big dogs u may run into my stay has been just fine
Business response:
Thank you for being our guest. We are pleased to read you overall enjoyed your stay and that you liked the facilities we offer. However, we are sorry if we missed meeting some of your expectations. Thanks once more, and we hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
It's barely OK Check in was wonderful. Only stay here if you have no where else to go. When I left my room there were policemen everywhere.. couldn't even get to the front desk to ask questions about the area. Check for bed bugs.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.3 star rating with 1,319 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.