This profile has been claimed by the business owner or representative.
Extended Stay America Suites - St. Louis - Fenton
- Hotels
- Fenton, MO
About this business
Location details
1662 Fenton Business Park Court, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for everyone When my son and I 1st pulled up it looked like what was a drug deal going on in the parking lot. I try not to be judgmental based on appearances but it just did not look like it was the safest of places. They were doing remodeling work so the interior halls were dusty and dirty but the icing on the cake was used prophylactics on the stairwell floor/hallway 2 days in a row. The location in relation to our venue was amazing < 5 minutes. The rate was one of the lowest compared to many others at the time I booke... read more
Business response:
Dear Darryl, Thank you for evaluating your stay. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. However, it is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We don't encourage any illegal activities inside our premises. We are grateful that you have brought these concerns to our atte... read more
Wonderful Poor road front signage. Staff was super attentive and friendly. Very knowledgeable. LaSaundra, desk clerk, couldn't be beat! So super helpful and kind from the time I checked in until I left.
Business response:
Dear Asher, Thank you for including Extended Stay America in your travel plans and reviewing your experience with us. We are fortunate to have such competent and exceptional team members like LaSaundra, who attended responsively throughout your stay. We’ll be sure to share your compliments with her and the team to let them know their efforts are appreciated. We are also grateful for your concern regarding the road signage, and we will share this with the appropriate individuals in our team for improvement. It was a pleasure ... read more
Exceptional
Good
Pleasant Need to remove photos of having pool. No breakfast included.
Business response:
Dear Salmeron, Thank you for staying with us and posting your review. We apologize for your disappointment with our complimentary grab-and-go breakfast and not having a pool. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites and our official site to ensure everything is up-to-date. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Exceptional
Exceptional
Pleasant
Exceptional
Frequently asked questions about Extended Stay America Suites - St. Louis - Fenton
How is Extended Stay America Suites - St. Louis - Fenton rated?
Extended Stay America Suites - St. Louis - Fenton has a 2.7 star rating with 589 reviews.
When is Extended Stay America Suites - St. Louis - Fenton open?
Extended Stay America Suites - St. Louis - Fenton is open now. It will close tomorrow at 12:00 a.m.