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Extended Stay America Suites - St. Louis - Fenton
- Hotels
- Fenton, MO
About this business
Location details
1662 Fenton Business Park Court, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional The only thing is the hot water wasn't very hot in the bathroom but the maintenance guy did everything he could do so I can't really complain The staff at this location is amazing love staying here
Pleasant
Exceptional
Good
Wonderful The room and the full fridge great shower. Very spacious, comfortable and like a home. We appreciated the upgrade. We already told friends about the value. Thank you
Business response:
Dear Jessica, We are grateful for your kind words and for recommending us to fellow travelers! It is always wonderful to see when our guests are able to enjoy everything about our hotel. We pride ourselves on providing an exceptional stay for our guests and are pleased you felt at home with us. We hope to see you again soon here at Extended Stay America. Wishing you a prosperous new year! Sincerely, Hotel Management
Exceptional I love everything about this hotel I really like the staff they have all been super friendly and very helpful I greatly appreciate it myself and my son are going through a rough time and staying here make the situation bareable I want to thank the staff for being so great
Exceptional I don't have any complaints The rooms were nice and clean and the staff was amazing
Business response:
Dear Amanda, Thank you for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit. Sincerely, Hotel Management
Wonderful The people in the room next to us were loud all night. The lady at the desk was very kind.
Don't judge your room by the pics!!! The pictures they use to sell you on choosing this place are nothing like what you actually get!!! The entire unit was disgusting. We definitely had to clean everything!! There was supposed to be a sign letting us know that we needed to go to the office to obtain certain things, ie dishes. There wasn't one. The bed in the king size room was very comfortable, however it was so big in the room that the door wouldn't open all the way. These are just the major things. That there were 2 separa... read more
Business response:
Dear Shirley, We sincerely apologize that your experience fell short of expectations. We also regret that you weren't informed about the need to pick up certain items from the office, and we will ensure that better communication is in place moving forward. Please note that your feedback will be shared with our team to improve guests' experience. On a positive note, we're glad you found the bed comfortable, and we truly appreciate Chuck's efforts in maintaining the property. We hope to have the chance to welcome you back so w... read more
Frequently asked questions about Extended Stay America Suites - St. Louis - Fenton
How is Extended Stay America Suites - St. Louis - Fenton rated?
Extended Stay America Suites - St. Louis - Fenton has a 2.7 star rating with 630 reviews.
When is Extended Stay America Suites - St. Louis - Fenton open?
Extended Stay America Suites - St. Louis - Fenton is open now. It will close tomorrow at 12:00 a.m.