This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we booked, it said “breakfast included”. This is a very deceiving statement as there was only oat packs, small cupcakes and coffee that was so light and diluted, you can mistake it for tea. This is definitely not breakfast, this is barely a snack bar. And needless to say that we went looking for a restaurant to actually have breakfast and get some coffee. Also, there is no such thing as room service. The front desk explained to us that we should bring the towels down ourselves and ask to get them replaced. As a Canadian... read more
Business response:
Dear Rajanne,We sincerely apologize for the disappointment you experienced regarding the breakfast offerings and our service. Your concerns about value for money are noted, and we will certainly take them into consideration as we strive to improve our guest experience. We will also work on improving our breakfast offerings to provide a more satisfying experience for our guests. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sin... read more
Thank you 👍😊
Walkable to so many unique shops, I got my haircuts 😉
Business response:
Dear Saleban, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and took advantage of the nearby unique shops. It's great to know you found a spot for a haircut during your stay! Our team is dedicated to ensuring our guests have access to local amenities and experiences. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
Comfortable enough It was okay. The kitchen was nice to have but if you want any utensils, dishes, etc, they are an extra charge. Probably should have expected that. We travel with a dog and they did give you a magnet of a pet to put on your door which is good if you are gone and there’s an emergency.
Business response:
Dear Guest,Thank you for sharing your thoughts with us. We are glad you found the kitchen amenity comfortable and appreciated the pet magnet for your dog’s safety. However, we apologize for any confusion regarding the extra charges for utensils and dishes. We strive to be transparent about our offerings and will work to ensure this information is clearer for our guests. Your feedback is valuable, and we hope to provide you with an even better experience during your next stay.Sincerely,Hotel Management
Nice staff will be back soon.
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,907 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.