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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I arrived early and I was told early check in is not available for third party bookings so I had to wait. I had no problem with that but I needed to use d bathroom and was told no because it was only for guests so I had to drive 5min to a gas station. Rooms are decent, I saw several cockroaches in my room. And breakfast was very basic: coffee tea , energy bar and muffin. Hotel or decent for the price but maybe the could be more nice with customers
Business response:
Dear Rolando, Thank you for sharing your experience with us. We apologize for the inconvenience regarding early check-in restrictions and the restroom access policy. Your feedback regarding the cleanliness and breakfast options is appreciated and will be addressed with our team. We strive to provide a welcoming and comfortable experience for all our guests and regret any lapse in customer service. Please be assured that we are taking your comments seriously to improve our services. We hope to welcome you back for a more plea... read more
No
Very dirty experience with roaches in the bathroom and kitchen.
Business response:
Dear Mary, Please accept our apologies for not meeting your expectations during your visit. We assure you that we take all necessary measures to prevent the entry of insects into our premises. Our pest control provider regularly services our hotel to ensure our environment is pest-free. However, we will address this issue with them to ensure they are doing everything to prevent future occurrences. Additionally, we are reviewing our housekeeping procedures to ensure that our rooms meet the highest standards of cleanliness. We... read more
Clean room and friendly staff!
Business response:
Dear Chevy, Thank you for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,897 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.