Extended Stay America - Syracuse - Dewitt

Business response:

Tatiana, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

It was our pleasure having you as our guest at Extended Stay America. We are delighted to receive your praises for our spotless property and well-equipped suites. We look forward to welcoming you again for another exceptional experience. Sincerely, Hotel Management 

Business response:

Terrence, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our rooms, our location and the service provided by our front desk staff. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad you enjoyed many aspects of our hotel and that you had a great stay with us. However, we are sorry you did not find the bed to be comfortable. We are happy this did not overshadow the rest of your stay and hope to see you soon as our guest. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management 

Business response:

Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management