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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The young man that checked me in was really lacking in people skills, so much so in fact that I brought it to the attention of the manager the next morning. We talked a long time about it.
Business response:
Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great over night stay. The young man at the front desk was awesome. Id definitely stay here again
Business response:
Aastin, thank you for choosing Extended Stay America for an overnight stay. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Great value It was a good hotel. At check-in they said their motto was that they make you feel "more welcome" and that was certainly the case. Very friendly. I enjoyed the kitchen area. I wish the shower water pressure was a little stronger but that's such a minor thing. Spent two nights there and would definitely go back.
Business response:
Jennifer, thanks for making Extended Stay America a part of your plans. It is a delight to know you liked having a fully equipped kitchen in your well-maintained room and that you have liked our great value. Your review is appreciated, and we hope to be your first choice of hotel in the future as well. Sincerely, Hotel Management
spacious and very quiet. easy location to reach. restaurants nearby.
Business response:
John, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you liked the spaciousness of your fully-equipped room and that you were impressed with the convenience our location has to offer. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Chris, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
It was a nice and clean hotel. And the staff was excellent
Business response:
Thank you for staying at Extended Stay America. We are delighted to know you were impressed with our associates and had a great visit. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
At check in, we went into our room, house keeping had not been there from the previous guest. This was quickly taken care of by giving us another room. We were completely happy with our stay from that point on.
Business response:
Cyndi, it was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. The feedback for the odor is shared with our housekeeping team to be more diligent going ahead. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Good space, safe area. Could hear someone being loud above us at night but that wasn't really the hotel's fault.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.