Extended Stay America - Tacoma - Fife

Business response:

Thank you for taking the time to share your feedback. We are pleased you had an overall enjoyable stay with us, but we are sorry our location was not that ideal for you. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Toni, we are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you visit us again. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Emily, thank you so much for the terrific review. We’re pleased everything went great for you during your visit and that our wonderful location close to the Emerald Queen Casino was convenient for your needs. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback. We apologize for the cleanliness issue and that you weren't happy with the comfort of your bed. Your feedback for cleanliness is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Business response:

Thanks for being a loyal guest of our hotel. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. We will surely share your praises with Michelle. It was a pleasure hosting you at Extended Stay America, and we look forward to many more visits from you. Sincerely, Hotel Management 

Business response:

Roland, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

RON, we appreciate you being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review our hotel. We are sorry your stay was not up to your expectations. We wish we had the opportunity to resolve the noise issue while you were here. Also, we have asked our housekeeping team to make sure all procedures are being followed to remove the odor from the hallways. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management