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Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Fast access to shopping, restaurants. The personnel were all very kind.
Business response:
Dear Guest, We're thrilled that our hotel's location was convenient for you, with easy access to shopping and restaurants! We're also delighted to know that our staff were able to provide you with a warm and welcoming experience. Thank you for recognizing their efforts. Extended Stay America hopes to welcome you back soon! Sincerely, Hotel Management
The property is run down, the staff were very nice and helpful. The room was clean, furniture is okay but the building itself needs some work. Also, there’s no way to get into the building from the parking besides the the front door so you have to drag your bags all the way from the back parking or leave them unattended on the front porch while you park.
Business response:
Dear Guest, We understand your comments regarding the condition of the property and the inconvenience with building access. Please know that we are actively working on improvements to enhance the overall guest experience, including accessibility and facility upgrades. Your input is important to us, and we thank you for helping us improve. We hope to welcome you back again soon. Sincerely, Hotel Management
Nice
The front desk is was amazing. They may be slightly short staffed as we asked for kitchen stuff multiple times and didn’t receive. But that’s ok we made do. Room was clean, hotel was quiet. They have a gated secured parking lot, that was nice. Would stay there again for sure!
Business response:
Dear Guest, Thank you for sharing your thoughts about your time at Extended Stay America! We're thrilled that the front desk team made a great impression and glad you found the room was clean and the hotel quiet. However, we are sorry for the delays with the kitchen items, but we're looking into ways to improve our service. We appreciate your feedback and are glad you would consider staying with us again! Sincerely, Hotel Management
Having a kitchen & large fridge was great. It appeared a haven for low imcome people needing housing. But everyone was nice & when available, accomodating. The floor was cleaner than other places we've stayed. Day to day housekeeping is not available. Very dog-friendly.
Business response:
Dear Guest, Thanks for sharing thoughtful feedback with us! We're glad you enjoyed the kitchen and fridge space, and also appreciate your kind words about our staff's friendliness and accommodating nature. Our dog-friendly policy is a big part of our charm, and we are happy it worked well for you. We understand that daily housekeeping might not be a priority for everyone, but we always look for ways to balance our services with our guests' needs. Thanks again for staying with us, and we hope to welcome you back soon! Sincere... read more
Awesome thanks
Business response:
Dear Guest, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit us next time you are in the city. Sincerely, Hotel Management
No cash and no cashapp accepted ONLY DEBIT/CREDIT We didnt stay because Extended stay did NOT take our dorm of payment 2 differnt ways NO CASH AND NO CASHAPP.
Business response:
Dear Guest, We are sorry our payment policy inconvenienced you. Our hotel’s policy is not to accept cash as a form of payment. We must have a credit or debit card for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. We hope to see you the next time your travels bring you to our area.Sincerely,Hotel Management
The room wasn't very clean. There was small debris on the floor and M&M's in the corner of the closet area. The bathroom sink was very slow draining. The "grab and go" breakfast could use a little upgrade. The coffee was good. We will probably stay there again when in Spanaway
Extended Stay America - Tacoma - South has a 4.2 star rating with 1,509 reviews.
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.