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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was confusing to find. The drive into it should have signage and lighting.
Business response:
Dear LaVerne, Thank you for sharing your feedback. We sincerely regret that finding the property was confusing and that the driveway lacked clear signage and lighting. Guest convenience and safety are of the utmost importance to us, and we appreciate you bringing this to our attention. Apart from this, we hope you had a pleasant stay. We truly appreciate your time and hope to provide you with a much-improved experience in the future. Sincerely, Hotel Management
The staff were great, very helpful and always willing to help with anything.
Business response:
Dear Guest, Thank you for your kind words about our staff at Extended Stay America! We're thrilled to hear they were helpful and always willing to assist you during your stay. Their dedication to providing exceptional service is truly valued, and we're grateful for their hard work. Your feedback will serve as motivation for our team to continue delivering outstanding hospitality. We appreciate you taking the time to recognize their efforts, and we look forward to welcoming you back! Sincerely, Hotel Management
Clean
Fast access to shopping, restaurants. The personnel were all very kind.
Business response:
Dear Guest, We're thrilled that our hotel's location was convenient for you, with easy access to shopping and restaurants! We're also delighted to know that our staff were able to provide you with a warm and welcoming experience. Thank you for recognizing their efforts. Extended Stay America hopes to welcome you back soon! Sincerely, Hotel Management
The property is run down, the staff were very nice and helpful. The room was clean, furniture is okay but the building itself needs some work. Also, there’s no way to get into the building from the parking besides the the front door so you have to drag your bags all the way from the back parking or leave them unattended on the front porch while you park.
Business response:
Dear Guest, We understand your comments regarding the condition of the property and the inconvenience with building access. Please know that we are actively working on improvements to enhance the overall guest experience, including accessibility and facility upgrades. Your input is important to us, and we thank you for helping us improve. We hope to welcome you back again soon. Sincerely, Hotel Management
Nice
The front desk is was amazing. They may be slightly short staffed as we asked for kitchen stuff multiple times and didn’t receive. But that’s ok we made do. Room was clean, hotel was quiet. They have a gated secured parking lot, that was nice. Would stay there again for sure!
Business response:
Dear Guest, Thank you for sharing your thoughts about your time at Extended Stay America! We're thrilled that the front desk team made a great impression and glad you found the room was clean and the hotel quiet. However, we are sorry for the delays with the kitchen items, but we're looking into ways to improve our service. We appreciate your feedback and are glad you would consider staying with us again! Sincerely, Hotel Management
Having a kitchen & large fridge was great. It appeared a haven for low imcome people needing housing. But everyone was nice & when available, accomodating. The floor was cleaner than other places we've stayed. Day to day housekeeping is not available. Very dog-friendly.
Business response:
Dear Guest, Thanks for sharing thoughtful feedback with us! We're glad you enjoyed the kitchen and fridge space, and also appreciate your kind words about our staff's friendliness and accommodating nature. Our dog-friendly policy is a big part of our charm, and we are happy it worked well for you. We understand that daily housekeeping might not be a priority for everyone, but we always look for ways to balance our services with our guests' needs. Thanks again for staying with us, and we hope to welcome you back soon! Sincere... read more
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,452 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.